Returns & Exchanges
At Casabycoco, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused and original-packaged items. If your selection isn't the perfect fit for your space, we are here to help facilitate a smooth exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack with Care
Securely pack the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing